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AI Account Managers that pick up the phone
NexArvo answers every call, replies to every message, processes approved actions, and escalates only when it has to.
A full account manager, without the headcount
NexArvo runs the day-to-day customer work so you can run the business.
Answers every call in your business's voice with full context.
Replies to SMS and chat with consistent, on-brand answers.
Processes refunds inside the rules you set, with full audit trail.
Instantly pulls order history, account status, and past interactions.
Creates structured tickets, summaries, and searchable transcripts.
Hands off to you with full context the moment it crosses a line.
Live in three steps
Set it up in an afternoon. Stay in control forever.
Forward your existing line or get a new one in two clicks.
Upload FAQs, policies, refund rules, and tone of voice.
You approve high-risk actions. The AI handles the rest.
Refunds, cancellations, and billing changes only happen inside your written rules.
Every action is recorded with timestamp, customer, action, and reason.
Anything outside the rules is escalated to you instantly.