Security
We take security seriously — for your data and, just as importantly, for the data of the customers you serve.
Your NexArvo account data — your configuration, your rules, your audit logs — is encrypted in transit and at rest, and access is tightly scoped to the people and processes that need it.
You own the relationship with your customers. NexArvo connects to your systems on your behalf — and the moment an interaction with your customer is complete, we automatically log out of your system so we do not retain or hold any of your customers' personal information in any form or fashion.
Connect and disconnect integrations at any time. Rotate API keys on demand. Every sensitive action is logged in your audit trail.
Before any sensitive action, NexArvo can require one-time verification to the contact channel on file — so refunds, account changes, and data exports only happen with the right person on the line.